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Childcare Offer Digital Service Pilot
[28/07/2020]

The Welsh Government are developing a national digital service for delivering the Childcare Offer for Wales and need your help. If your Setting would like to participate please contact Sarita Marshall, Head of Stakeholder Engagement via email Digital.Childcare@gov.wales or telephone 03000 256583.

 

Dear Childcare Providers

The Welsh Government are developing a national digital service for delivering the Childcare Offer for Wales and we need your help. We would like to talk to you, as childcare providers, to understand your experiences of engaging with the Childcare Offer – both good and bad! Your input will help us to design a service that better needs of childcare providers and streamlines the process of claiming the funding, freeing up more of your time!

We’re holding a series of remote informal interviews and user labs over the coming weeks and months via Microsoft Teams where possible, or telephone where this is not possible. We would love to hear from you if you are able to help us with this work – you can contact us through the mailbox: Digital.Childcare@gov.wales or by phoning Sarita Marshall, Head of Stakeholder Engagement at the Welsh Government on the number at the bottom of this email.

In order to ensure we hear from a diverse range of voices, we’re particularly keen to ensure we talk to those who might fall into the following categories:

  • Those who may be digitally excluded (e.g. due to lack of access to digital tools or internet and/or low confidence in using digital services)
  • Those who are disabled;
  • Providers of services to children with Additional Learning Needs;
  • Those from the BAME community

Thank you for your help in enabling us to design a digital service that meets the needs of childcare providers in Wales.

Sarita

 

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